亞馬遜申訴是什么意思？完整詳細的亞馬遜申訴模板范文10篇

亞馬遜申訴是指亞馬遜商家在遇到一些問題或者出現一些不公正的情況時，通過向亞馬遜平臺提交申訴來解決問題。申訴的過程中需要填寫相關信息并提供證明材料，讓亞馬遜平臺對此進行審核，如果審核通過則可以得到相應的解決方案。

下面是10篇亞馬遜申訴模板范文：

1. 亞馬遜訂單丟失申訴

Dear Amazon,

I am writing to dispute the loss of my order #1234567890. I received a notification on my account stating that my order has been delivered, but I did not receive it. I have checked with my neighbors and the local post office, but there is no record of the package.

Please advise on how to proceed with this issue. I would appreciate a refund or a replacement for the lost item.

Thank you for your assistance.

Sincerely,

[Your Name]

2. 亞馬遜賬戶被封申訴

Dear Amazon,

I am writing to dispute the suspension of my account. I understand that my account was suspended due to a violation of the policies outlined in the Amazon Seller Agreement, however, I believe this is a misunderstanding.

I would like to request that my account be reinstated as soon as possible. I am willing to provide any additional information or documentation necessary to prove that I did not violate any policies.

Thank you for your attention to this matter.

Sincerely,

[Your Name]

3. 亞馬遜產品被標記為不可售申訴

Dear Amazon,

I am writing to dispute the labeling of my product as “not for sale.” My product meets all of the requirements for sale on your platform and has been successfully sold in the past.

Please advise on how to correct this issue and remove the label from my product listing. I appreciate your attention to this matter.

Thank you for your assistance.

Sincerely,

[Your Name]

4. 亞馬遜產品評價被移除申訴

Dear Amazon,

I am writing to dispute the removal of my product review. I believe that my review was fair and honest and did not violate any of the guidelines outlined in the Amazon Community Guidelines.

Please provide further information about why my review was removed and how I can ensure that future reviews are not removed without proper justification.

Thank you for your assistance.

Sincerely,

[Your Name]

5. 亞馬遜退款金額錯誤申訴

Dear Amazon,

I am writing to dispute the refund amount that was issued for my order #1234567890. The refund amount was less than the original purchase price and I believe this to be an error.

Please review my order details and provide a full refund for the original purchase price. If there is any additional information or documentation needed, please let me know.

Thank you for your attention to this matter.

Sincerely,

[Your Name]

6. 亞馬遜訂單取消申訴

Dear Amazon,

I am writing to dispute the cancellation of my order #1234567890. This order was canceled without my knowledge or consent and I would like to receive the items that were ordered.

Please advise on how to proceed with this issue and have my order reinstated. I appreciate your assistance in resolving this matter.

Thank you for your attention to this matter.

Sincerely,

[Your Name]

7. 亞馬遜賬戶被盜申訴

Dear Amazon,

I am writing to dispute the unauthorized access to my account. Someone has gained access to my account and made unauthorized purchases using my payment information.

Please advise on how to proceed with this issue and recover any lost funds. I would also like to ensure that my account is secure and prevent further unauthorized access.

Thank you for your attention to this matter.

Sincerely,

[Your Name]

8. 亞馬遜物品損壞申訴

Dear Amazon,

I am writing to dispute the delivery of a damaged item. The package arrived damaged and the item inside was also damaged beyond repair.

Please advise on how to proceed with this issue and receive a full refund or replacement for the damaged item. If additional documentation or information is needed, please let me know.

Thank you for your assistance.

Sincerely,

[Your Name]

9. 亞馬遜賬戶被凍結申訴

Dear Amazon,

I am writing to dispute the freezing of my account. My account has been frozen without any explanation or notification, and I believe this to be an error.

Please review my account information and provide any necessary steps to unfreeze my account. I would also like an explanation for why my account was frozen and how to prevent this from happening in the future.

Thank you for your attention to this matter.

Sincerely,

[Your Name]

10. 亞馬遜賬戶資金被扣押申訴

Dear Amazon,

I am writing to dispute the withholding of funds from my account. A portion of my funds have been withheld without explanation or justification, and I believe this to be an error.

Please review my account and provide any necessary steps to release the withheld funds. If additional documentation or information is needed, please let me know.

Thank you for your assistance.

Sincerely,

[Your Name]

以上是10篇亞馬遜申訴模板范文，根據不同的情況可以選擇相應的模板并修改相關信息和細節。在填寫申訴時，需要盡可能詳細地描述問題和提供證明材料，以便亞馬遜平臺能夠快速審核并解決問題。